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Fireflies.ai

Meeting recorder and AI notetaker with the most credit-metered pricing structure of the three notetakers compared here.

fireflies.aiSales call assistant

Fireflies.ai records and transcribes meetings across most major video/conferencing platforms, then generates AI summaries and lets you search across your meeting history. Like Granola and Otter, its AI layer works on the meeting after capture — there's no live, proactive in-call suggestion feature published on its site.

Its pricing has two dimensions worth knowing before you compare a sticker price: a monthly seat fee, and separate AI-credit limits (credits are charged per request, and limits vary by plan) that gate how much of the AI summary/analysis feature you can actually use — a structure the two other notetakers here don't share.

Pro is $18/mo/user ($10/mo billed annually) and Business is $29/mo/user ($19/mo billed annually, most popular, unlimited storage plus conversation intelligence and team analytics). A free tier exists with more limited transcription.

Pricing

Free ($18/user/mo Pro) — Free: $0 (400 min of storage per team, 2-hour recording limit per meeting, no video recording or downloads, community support). Pro is $18/mo per seat, or $10/mo billed annually (8,000 min of storage per seat). Business is $29/mo per seat, or $19/mo billed annually (unlimited storage, video recording, conversation intelligence, team analytics). Enterprise is $39/mo per seat, annual billing only, with volume discounts for larger teams (50+ members) and added admin, security, and compliance controls. AI credits are charged per request and limits vary by plan; Fireflies doesn't state a numeric allowance in the sources we could read. Prices are from Fireflies' own pricing guide (published 2026-07-10, which says it was checked against the live pricing page) because the live pricing page did not display prices to us.

Yearly plan: Pro $10/mo, Business $19/mo billed annually

Verified 2026-10-27 against the vendor's pricing page. Pricing changes — always confirm with the vendor before buying.

Pros & cons

Pros

  • Broadest published platform coverage for recording/transcribing calls
  • Conversation-intelligence and team analytics on the Business tier — deeper aggregate reporting than Granola or Otter publish
  • Volume discounts available for larger teams (50+ seats)
  • Free tier exists to try before paying

Cons

  • Two-dimensional pricing (seat fee plus separate AI-credit limits) is the most complex of the three notetakers here to forecast
  • No live in-call AI help — same after-the-fact model as Granola and Otter
  • No on-device processing or bring-your-own API key option published
  • Enterprise pricing and exact credit-to-usage conversion aren't fully published — volume discount terms require contacting sales

Feature checklist

FeatureFireflies.ai
Price (month-to-month)Free ($18/user/mo Pro)
Yearly plan (average per month)Pro $10/mo, Business $19/mo billed annually
CRM / back-office integrationsPartialBroad video-platform integrations; CRM sync varies by plan, not fully published
Self-serve signup✓Free tier available
Live AI assistance while the call is happening✕AI summaries and analysis are generated after capture, not suggested live
On-device / local audio processing✕Cloud transcription and processing
Bring-your-own API key✕No bring-your-own API key option published
Unlimited call length✕AI credits are charged per request and limits vary by plan, gating AI usage separately from the seat price; storage is also capped on Free (400 min/team) and Pro (8,000 min/seat)
AI answers cite their source✕Not published
Dual-channel speaker separationNot publishedNot published

Sources