Fireflies.ai
Meeting recorder and AI notetaker with the most credit-metered pricing structure of the three notetakers compared here.
Fireflies.ai records and transcribes meetings across most major video/conferencing platforms, then generates AI summaries and lets you search across your meeting history. Like Granola and Otter, its AI layer works on the meeting after capture — there's no live, proactive in-call suggestion feature published on its site.
Its pricing has two dimensions worth knowing before you compare a sticker price: a monthly seat fee, and separate AI-credit limits (30 AI credits/mo on Business, for example) that gate how much of the AI summary/analysis feature you can actually use — a structure the two other notetakers here don't share.
Pro is $18/mo/user ($10/mo billed annually) and Business is $29/mo/user ($19/mo billed annually, most popular, unlimited storage plus conversation intelligence and team analytics). A free tier exists with more limited transcription.
Pricing
Free ($18/user/mo Pro) — Free tier available with limited transcription. Pro is $18/mo/user ($10/mo billed annually). Business is $29/mo/user ($19/mo billed annually) — unlimited storage, conversation intelligence, team analytics, and a published AI-credit allowance (e.g. 30 AI credits/mo) that gates AI-feature usage separately from the seat price. Enterprise is custom, with volume discounts for 50+ members.
Verified 2026-09-03 against the vendor's pricing page. Pricing changes — always confirm with the vendor before buying.
Pros & cons
Pros
- Broadest published platform coverage for recording/transcribing calls
- Conversation-intelligence and team analytics on the Business tier — deeper aggregate reporting than Granola or Otter publish
- Volume discounts available for larger teams (50+ seats)
- Free tier exists to try before paying
Cons
- Two-dimensional pricing (seat fee plus separate AI-credit limits) is the most complex of the three notetakers here to forecast
- No live in-call AI help — same after-the-fact model as Granola and Otter
- No on-device processing or bring-your-own API key option published
- Enterprise pricing and exact credit-to-usage conversion aren't fully published — volume discount terms require contacting sales
Feature checklist
| Feature | Fireflies.ai |
|---|---|
| CRM / back-office integrations | PartialBroad video-platform integrations; CRM sync varies by plan, not fully published |
| Self-serve signup | ✓Free tier available |
| Live AI assistance while the call is happening | ✕AI summaries and analysis are generated after capture, not suggested live |
| On-device / local audio processing | ✕Cloud transcription and processing |
| Bring-your-own API key | ✕No bring-your-own API key option published |
| Unlimited call length | ✕AI-credit limits (e.g. 30 AI credits/mo on Business) gate usage separately from the seat price |
| AI answers cite their source | ✕Not published |
| Dual-channel speaker separation | Not publishedNot published |