Goodcall
AI phone agent for local businesses with unusual flat pricing: per unique customer, unlimited minutes.
Goodcall is an AI phone agent for local businesses — restaurants, salons, home services, and franchises — with Google Area 120 heritage. Agents are configured through no-code “logic flows” that answer FAQs, capture leads, take appointment requests, and route or message team members.
Its standout is the billing model: plans are priced per agent per month with unlimited minutes, metered on unique customers served rather than call duration. Long calls cost nothing extra, and the entry price is among the lowest of the packaged receptionists.
Pricing
From $79/mo — Starter $79/mo (100 unique customers/mo, ~150 calls; 79¢ per extra customer), Growth $129/mo (500 customers, ~750 calls; 26¢ per extra), Scale $299/mo (2,000 customers, ~3,000 calls; 15¢ per extra), Enterprise custom. Unlimited minutes on all plans — only unique customers are metered. No annual price or discount is listed on the current pricing page (an earlier version of this profile cited ~15% off annual; that is no longer published).
Yearly plan: Not published
Verified 2026-10-26 against the vendor's pricing page. Pricing changes — always confirm with the vendor before buying.
Pros & cons
Pros
- Unlimited minutes on every plan — long calls don't cost extra
- Low entry price ($79/mo) with a free demo agent — you pay only when you connect a number
- Per-unique-customer billing is easy to forecast, and extra-customer rates fall by tier (79¢ → 26¢ → 15¢)
- Quick no-code setup with logic-flow templates
Cons
- Per-agent pricing multiplies across lines and locations
- Logic-flow model is lighter-weight conversationally than full LLM voice agents
- AI-only — no human escalation staff
- Fewer published deep CRM integrations than Smith.ai-class services
Feature checklist
| Feature | Goodcall |
|---|---|
| Price (month-to-month) | From $79/mo |
| Yearly plan (average per month) | Not published |
| 24/7 call answering | ✓ |
| Appointment scheduling | PartialAppointment requests; depth varies by setup |
| SMS follow-up / texting callers | ✓ |
| Email follow-up | Not published |
| CRM / back-office integrations | PartialZapier, Google Sheets, Microsoft Teams; varies by plan |
| Live transfer to a human | PartialRoutes and messages your team; no staffed human fallback |
| Spanish / bilingual support | Not published |
| Custom call scripts & flows | ✓No-code agent "workers" (5–20 depending on plan); plain-English agent edits unlimited |
| Outbound calling | Not published |
| Call analytics dashboard | ✓ |
| Industry-specific packaging | PartialTemplates for local-business types |
| Self-serve signup | ✓Free demo agent — build and test it, pay only when you connect a number |