Rosie
Simple, affordable, self-serve AI answering for small businesses — from $49/mo with a free trial.
Rosie is an AI phone answering service aimed squarely at small and local service businesses. It answers 24/7, takes messages using custom scenarios you define, books appointments against your calendar, transfers calls to your team, and can text callers mid-call.
The pitch is simplicity and price: self-serve setup, minute-based plans sized for SMB call volumes, and a 7-day free trial. Heavier features — calendar booking, warm transfers, custom agent training — unlock on the higher tiers.
Pricing
From $49/mo — Professional $49/mo (250 min, 2 scenarios), Scale $149/mo (1,000 min, 5 scenarios, booking + warm transfers + mid-call texts), Growth $299/mo (2,000 min, unlimited scenarios, white-glove onboarding). Rosie offers yearly billing with "2 months free" but does not list annual prices, so we show no yearly per-month figure. Website chat is free with all plans; the website texting add-on is $50/mo (25 conversations, then $1 each). 7-day free trial. Overage rates not published.
Yearly plan: “2 months free” on yearly billing (annual price not published)
Verified 2026-10-26 against the vendor's pricing page. Pricing changes — always confirm with the vendor before buying.
Pros & cons
Pros
- Lowest-friction entry in its class: $49/mo, 7-day free trial, self-serve setup
- Minute-based plans sized realistically for small-business volumes
- Appointment booking and warm transfers available at the $149 tier
- Spam-call detection included on every plan
Cons
- Minute-based billing — long calls eat the allowance, and overage rates aren't published
- Booking and transfers are gated to the $149+ plans
- AI-only, with no human fallback staff
- Newer, less proven company than incumbents like Smith.ai
Feature checklist
| Feature | Rosie |
|---|---|
| Price (month-to-month) | From $49/mo |
| Yearly plan (average per month) | “2 months free” on yearly billing (annual price not published) |
| 24/7 call answering | ✓ |
| Appointment scheduling | ✓Calendar booking on Scale ($149/mo) and up; appointment links by text on every plan |
| SMS follow-up / texting callers | ✓Mid-call texts to callers on Scale and up |
| Email follow-up | PartialMessage notifications by email/SMS |
| CRM / back-office integrations | PartialCalendar integrations; website texting add-on |
| Live transfer to a human | PartialLive/warm transfers to your phones on Scale+; no staffed fallback |
| Spanish / bilingual support | ✓English and Spanish on every plan |
| Custom call scripts & flows | ✓Custom message-taking scenarios |
| Outbound calling | ✕ |
| Call analytics dashboard | Partial |
| Industry-specific packaging | ✕ |
| Self-serve signup | ✓7-day free trial, cancel anytime |
| Live website chat widget | ✓Website chat widget listed as free with all plans |